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Combating Text Scams

Combatting Text Scams

Text scams are growing and becoming harder to detectCombating Text Scams

The Growing Threat of Text Scams in Our Connected World

In the era of constant connectivity, text messaging has become an integral part of our daily routine. However, this convenience has a significant downside: it has opened the floodgates to a new breed of scams. A recent NBC15 article brings to light the escalating issue of text scams, a concern echoed by the Better Business Bureau (BBB).

These scams are more than a mere nuisance; they are evolving, becoming increasingly sophisticated and deceptive, thus heightening the need for vigilance and awareness among all of us.

The Craftiness of Modern Scammers

Scammers have become increasingly sophisticated. They now use text messages as a tool for deception, targeting individuals with messages that appear to be from well-known and trusted companies, like shipping services. These texts often warn about a “missed package delivery” or urge the recipient to “track an order.” The messages are crafted to look authentic, using the names and styles of legitimate businesses to trick people into believing they are real.

The effectiveness of these scams lies in their psychological approach. The texts are designed to create a sense of urgency, making people react quickly out of fear of missing something important or out of trust in the familiar company name used. This urgency leads many to act impulsively, responding to the text without thinking it through or verifying its authenticity. This kind of quick, unthinking reaction is exactly what the scammers rely on. It allows them to carry out their fraudulent activities, whether that’s stealing personal information, installing harmful software on the recipient’s device, or tricking them into financial scams.

The Prevalence of Text Scams and the BBB’s Response

The escalation of text message scams is a major issue, reflecting the darker side of our growing dependence on smartphones and mobile communication. These scams are increasingly sophisticated, exploiting our habitual use of texts for personal and professional communication. The Better Business Bureau (BBB) has taken a proactive stance in combating this rising tide of deception. They are actively educating the public, emphasizing the need for pause with a healthy dose of skepticism when dealing with text messages from unfamiliar sources.

The BBB’s campaign highlights the importance of recognizing the hallmarks of these fraudulent schemes. They provide resources and guidance to help individuals identify suspicious texts, such as messages that mimic well-known brands or contain unusual requests. Understanding the nuances of these scams is crucial.

Texting ScamProactive Measures Against Text Scams

Beyond simply reacting to these scams, the BBB strongly advocates for proactive measures to prevent falling victim to them in the first place. They stress the importance of staying informed about the latest scamming tactics and maintaining a cautious approach to digital communication. This means critically evaluating every unsolicited text message received, particularly those that create a sense of urgency or contain links and attachments.

The BBB encourages individuals to adopt a defensive mindset when dealing with texts from unknown or unverified sources. This includes refraining from sharing personal information, such as social security numbers or financial details, over text messages. Additionally, they recommend keeping software and security measures on mobile devices up to date, as these can provide an essential layer of protection against scams that involve malware or phishing attempts. By fostering an environment of awareness and caution, the BBB aims to empower individuals to stay one step ahead of these digital predators, safeguarding their personal information and financial wellbeing.

The anatomy of a text scam The Anatomy of a Text Scam

At the heart of the Better Business Bureau’s (BBB) cautionary advice lies a detailed breakdown of how these text scams operate. Central to these scams is their deceptive composition. Typically, they involve messages that cleverly disguise themselves as legitimate notifications or alerts from reputable, widely recognized companies.

These messages often mimic the formatting, language, and tone of real communications from these entities, making them highly convincing.

The scammers craft these texts to exploit common scenarios that would not arouse suspicion, such as notifications about package deliveries, banking alerts, or prompts for account verification. By tapping into these everyday occurrences, the scammers create a veneer of legitimacy. The texts often include links that the recipients are urged to click on to resolve some supposed issue or to access an important message. However, these links are far from benign.

When an individual, believing they are responding to a genuine concern, clicks on one of these links, they may inadvertently expose themselves to a range of digital threats. One common outcome is identity theft. The deceptive link might lead to a fake website designed to harvest personal information such as names, addresses, and financial details. In other cases, clicking the link could result in the installation of malware on the victim’s device. This malware can then be used for a variety of nefarious purposes, including accessing sensitive information, tracking the user’s online activities, or even hijacking the device for criminal activities.

The sophistication and believability of these text scams make them particularly dangerous. They rely on the recipient’s trust in familiar brands and their instinctive response to what appears to be a routine communication. Understanding the structure and tactics of these scams is crucial in recognizing and avoiding them, a key component of the BBB’s educational efforts.

Tips to protect you from text scamsTop Tips to Outsmart Text Scammers

To combat these scams, the BBB offers several practical tips:

  1. Use Shipping Insurance: This adds a layer of protection for your items during transit.
  2. Track Your Orders: Regularly check the status of your deliveries through official websites or apps.
  3. Request Signatures for Deliveries: This ensures your packages aren’t left unattended.
  4. Avoid Leaving Packages Unattended: If possible, arrange for someone to receive your package or use secure pickup options.
  5. Inspect Deliveries for Tampering: This helps in identifying if a package has been compromised during transit.

Staying One Step Ahead of Text Scams

In addition to the BBB’s advice, consider these additional steps:

  • Verify Before You Click: If a text claims to be from a known company, verify its authenticity by contacting the company directly through official channels.
  • Use Spam Filters: Many phone carriers offer services to filter or block spam texts.
  • Report Suspicious Texts: Reporting these texts to authorities or organizations like the BBB helps in raising awareness and combating these scams.

Final Thoughts

In the fight against text scams, knowledge and caution are your best allies. By following the BBB’s guidelines and staying alert to the signs of a scam, you can protect yourself from these digital predators.

For a more comprehensive understanding and additional details on this topic, I highly recommend reading the full article on NBC15’s website. It offers valuable insights and in-depth information that can further equip you in safeguarding your personal information.

Stay safe and stay informed!


This article is based on information provided by NBC15 and the Better Business Bureau and is for information purposes only and should not be considered legal advice. For more information and resources on protecting yourself from scams, visit NBC15’s website.

Led by timeshare attorneys J. Andrew Meyer and Michael D. Finn with over 75 years of combined legal experience. The Finn Law Group is a consumer protection law firm that specializes in Timeshare Law. For more on text scams, follow us on Twitter.

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